Account & Data Deletion Rights
Effective July 18, 2026
This page explains what personal data AppKip holds, how long we keep it, and how you can request deletion or export of specific data — whether or not you want to close your account entirely. If you want to delete your whole account, see our account deletion instructions instead. For the full picture of what we collect and why, see our Privacy Policy.
1. Data categories we hold
- Account & contact info (name, phone, email)
- Identity verification documents and extracted data (if you’ve verified your identity)
- Location history (if you’ve used Mobility or location-based discovery)
- Wallet, payment, and transaction/escrow records
- Messages, listings, and profile content
- Photos you’ve uploaded
- Device identifiers and usage/security logs
2. You can request, without deleting your account:
- A copy of your data — an export of the personal data we hold about you.
- Correction — if something we hold about you is inaccurate (e.g. an out-of-date phone number).
- Deletion of specific data — for example, removing your location history or a specific photo, where doing so doesn’t conflict with a legal retention requirement below.
To make any of these requests, email support@appkip.com from your registered email address (or include your registered phone number) with what you’d like us to do. We’ll verify it’s really you before acting on the request, and respond within 30 days.
3. How long we keep data, and why some of it outlives your account
Most of your data is deleted or irreversibly de-identified when your account is deleted (see our account deletion page). Some data is retained longer where the law requires it, or where we have a legitimate ongoing need:
- Financial & transaction records (Wallet transfers, Marketplace/Homeland escrow, payment history) — retained for a period after account closure to meet financial record-keeping and tax obligations, and to resolve any open disputes or chargebacks.
- Identity verification records — retained where required for fraud prevention and to meet applicable know-your-customer obligations tied to Wallet/payment features.
- Safety & moderation records — reports, blocks, and moderation actions may be retained to protect other users, even after the reported account is deleted.
- Backups — data may persist in encrypted backups for a limited period after deletion before being purged on our normal backup-rotation schedule.
4. Contact us
For any data access, correction, export, or deletion request, email support@appkip.com.