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    Privacy Policy

    Effective July 18, 2026

    AppKip (“AppKip”, “we”, “us”, “our”) operates the AppKip mobile app, appkip.com, and related services (together, the “Services”) — a superapp covering Marketplace, Homeland (property), BaeBuz, plus cross-cutting Chats, Wallet, Mobility, Predictions, AI tools, and identity verification. This policy explains what personal data we collect, why, how it’s used and shared, and the choices and rights you have over it. AppKip is operated from and governed by the laws of Zambia; where you’re located elsewhere, we also aim to honor the data-subject rights described below regardless of your jurisdiction.

    1. Information we collect

    What we collect depends on which parts of AppKip you use:

    • Account & contact info — name, phone number, email address, and verification timestamps when you sign up or verify your phone/email.
    • Identity verification (KYC) — if you verify your identity (required for certain Marketplace, Homeland, or Wallet actions), we collect images of your government ID (e.g. National Registration Card or passport) and the data extracted from it (name, date of birth, document number), plus a reviewer’s approval/rejection decision.
    • Location — precise GPS location when you use Mobility (trip requests, driver/rider matching, delivery tracking), or BaeBuz (distance-based discovery). You can decline location access, but distance-based features won’t work without it.
    • Payment & wallet data — mobile money details (e.g. MTN MoMo, Airtel Money, Zamtel Kwacha), linked card/bank funding sources, transaction history, and escrow records for Marketplace and Homeland purchases.
    • Messages & content — message text and attachments you send through AppKip Chats, listing photos and descriptions, host/dating profile content, and predictions you create or participate in.
    • Photos — profile photos, listing photos, and (for Mobility) delivery proof-of-completion photos.
    • Device & usage data — device identifiers, push-notification tokens, IP address, app version, and how you interact with the Services (for security, fraud prevention, and improving the product).

    2. How we use your information

    • To create and secure your account, and authenticate your sign-ins.
    • To operate core features: matching riders/drivers in Mobility, showing nearby hosts or listings, processing wallet transfers and escrow, delivering chat messages, and resolving prediction outcomes.
    • To verify identity where required — for trust and safety on Marketplace/Homeland transactions and to meet applicable know-your-customer obligations for wallet/payment features.
    • To detect and prevent fraud, abuse, and violations of our Terms of Service.
    • To send you transactional notifications (OTP codes, payment confirmations, booking updates) and, where you’ve allowed it, product updates.
    • To comply with legal obligations, including financial record-keeping requirements.

    3. How we share your information

    We do not sell your personal data. We share it only:

    • With other users where the feature requires it — e.g. your host/dating profile is visible to other users, a Marketplace seller sees a buyer’s delivery details, a Mobility driver sees a rider’s pickup location.
    • With service providers who process data on our behalf under contract: payment processors (e.g. Tingg) for mobile money and card payments, cloud hosting and storage providers, and SMS/email delivery providers for OTP codes and notifications.
    • When required by law, court order, or to protect the rights, safety, or property of AppKip or our users.
    • With your consent, or as part of a business transfer (e.g. merger or acquisition), with notice to you.

    4. Data retention

    We keep your data for as long as your account is active, plus a period afterward where needed for legal, tax, or fraud-prevention purposes — for example, transaction and escrow records tied to Wallet/Marketplace/Homeland activity are retained even after account deletion where required by financial record-keeping law. See our data rights and retention page for specifics, and our account deletion instructions if you’d like to close your account.

    5. Your rights

    Depending on your location, you may have the right to access, correct, export, or request deletion of your personal data, and to object to or restrict certain processing. You can exercise these rights by contacting us at support@appkip.com. We’ll respond within a reasonable time and, where legally required, no later than 30 days.

    6. Security

    We use industry-standard safeguards — encrypted connections, access controls, and secure credential storage — to protect your data. No system is perfectly secure, and we encourage you to use a strong, unique password and keep your device secure.

    7. Children’s privacy

    AppKip is not directed at children under 18. We do not knowingly collect personal data from anyone under 18. If you believe a child has provided us with personal data, contact us and we’ll delete it.

    8. Changes to this policy

    We may update this policy from time to time. If we make material changes, we’ll update the effective date above and, where appropriate, notify you in-app or by email.

    9. Contact us

    Questions about this policy or your data? Email us at support@appkip.com.

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