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Delete Your Account

Effective July 18, 2026

You can request permanent deletion of your AppKip account and associated data at any time. This page explains exactly what that means and how to do it.

1. How to request deletion

  1. Send an email to support@appkip.com from the email address (or including the phone number) registered to your AppKip account, with the subject line “Account deletion request.”
  2. We’ll reply to verify it’s really you and confirm we’ve received your request.
  3. Once verified, we process the deletion within 30 days. You’ll receive a confirmation email once it’s complete.

This is a manual, human-verified process today — there’s no in-app self-service delete button yet. We verify identity before deleting to prevent someone else from deleting your account without your consent.

2. What gets deleted

  • Your profile, account credentials, and contact information
  • Your messages, listings, host/dating profile, and photos
  • Your location history
  • Your device identifiers and push-notification registrations

3. What we may retain, and why

Some data can’t be deleted immediately because we’re legally required to keep it, or because deleting it would affect other users:

  • Financial & transaction records — Wallet transfers, Marketplace/Homeland escrow, and payment history are retained for a period to meet financial record-keeping and tax obligations, and to resolve any open disputes.
  • Identity verification records — retained where required for fraud prevention and applicable know-your-customer obligations.
  • Messages you sent to other users — the other person’s copy of a conversation may remain in their inbox after you delete your account, shown as coming from a deleted user.
  • Safety records — reports or moderation actions involving your account may be retained to protect other users.

For the full retention policy, see our data rights & retention page.

4. Before you go

  • Account deletion is permanent and can’t be undone.
  • If you have funds in your AppKip Wallet, withdraw them before requesting deletion — email support@appkip.com if you need help with a withdrawal first.
  • If you have an active Marketplace, Homeland, or Mobility transaction in progress, let it complete (or cancel it) before requesting deletion.

5. Questions?

Email support@appkip.com — see also our Privacy Policy and Terms of Service.